PROCESS

We are a Phone Call Away. . . It’s Easy!

Just give our office a call and we will arrange to meet with you at your time and place of convenience. We will explain in detail our services, evaluate your needs, and answer any questions you may have.
 
A Simple Agreement

Our concern lies in the help that you need; therefore, we never require that you sign a contract for any certain length of time. If you think you will need services for six months, and you end up only needing services for three—that’s ok! You can terminate your services at any time.

Your Personal Care Plan

Your care plan will be created based on your input and direction. It is a dynamic document that outlines the specific tasks, schedules, preferences, and special instructions related to your needs. It provides common communication to all parties involved in your care and maximizes consistency and quality.

The Right Caregiver for You

We match you with our caregivers based on the attributes, preferences, and criteria that you want. You will have the opportunity to meet your caregiver prior to the start of your care. If for any reason you are not satisfied with your caregiver we will find a replacement that is right for you.  

Our Promise of Quality Assurance

We have rigorous quality assurance standards so you can feel confident you are receiving the finest care available. Our Care Managers conduct frequent drop in visits to evaluate your care and monitor our care staff. In addition we review your care plan and journal entries to ensure your needs and expectations are being met.

Whatever You Need

Whether you need only a few hours a week or 24/7 live-in care, we can do it. We are available to you 24 hours a day, seven days a week, 365 days a year. Our services are accessible anywhere, whether it be your home, hospital room, assisted living community, or wherever you reside.